Support
Need help with NetQuery? Send the details to the right mailbox below and we will route it from there.
Product support
Questions about DNS lookups, SMTP probes, Microsoft Teams, or Microsoft 365 Copilot app behavior.
[email protected]Privacy requests
Requests to review, correct, export, or delete personal information associated with NetQuery.
[email protected]Phone
For account or business support during normal business hours.
(617) 528-0549What To Include
Include the tool or command you used, the domain or IP address you checked, the approximate time of the request, and what result you expected. For Microsoft Teams or Microsoft 365 Copilot issues, include your tenant name or tenant ID if you have it, the app surface where the issue happened, and whether the app was used in personal chat, group chat, a team, or Copilot.
Please do not send passwords, API keys, private certificates, or other secrets in support requests.
Admin And Privacy Links
Review the Privacy Policy and Terms of Service. Tenant administrators can also manage NetQuery app access through Microsoft Teams and Microsoft 365 admin controls.