- Do one-click unsubscribe requirements apply to transactional email?
- No. Google and Yahoo say one-click unsubscribe is required for promotional or marketing messages. Transactional mail, such as password resets and order confirmations, is excluded.
- Is an unsubscribe link in the message body enough, or do I need List-Unsubscribe headers too?
- You need List-Unsubscribe headers for one-click unsubscribe compliance. Google states that body links, mailto links, or URL-only links alone do not meet its one-click requirement. Yahoo also requires the List-Unsubscribe header for this requirement, though you can still include a body link.
- What spam complaint rate should I target, and how often is it evaluated?
- Google calculates spam rate daily and recommends staying below 0.1% and avoiding 0.3% or higher. Google also states bulk senders are eligible for mitigation only after spam rate remains below 0.3% for 7 consecutive days. Yahoo does not publish a fixed numeric threshold and states it continuously evaluates complaints and may defer high-complaint domains.
- What exactly is Gmail’s DMARC alignment requirement for bulk senders?
- For direct mail to personal Gmail accounts, the organizational domain in the RFC5322.From header must align with either the SPF organizational domain or the DKIM organizational domain. Google requires bulk senders to set up both SPF and DKIM, but alignment with one is sufficient for this requirement.
- Do forwarded or mailing-list messages need the same DMARC alignment, and when are ARC headers required?
- Google says DMARC alignment is not required for forwarded or mailing-list (indirect) messages, but these message types are required to include ARC headers.
- What are Outlook’s current requirements for high-volume senders (>5,000/day)?
- Microsoft states that domains sending more than 5,000 emails per day to Outlook consumer domains must have SPF pass, DKIM pass, and DMARC at least p=none aligned with SPF or DKIM. Microsoft also states non-compliant traffic can be rejected with code 550 5.7.515, effective May 5, 2025.
- What does Yahoo currently require from bulk senders for authentication, unsubscribe, and complaints?
- Yahoo states enforcement for bulk-sender requirements began in February 2024, with one-click unsubscribe enforcement starting in June 2024. Yahoo FAQs state one-click unsubscribe applies to promotional or marketing messages and not transactional mail. Yahoo also states that mail may be deferred for high complaint rates and non-compliant mail may be sent to spam or rejected. Yahoo error guidance states bulk senders must authenticate with SPF and DKIM and have a DMARC policy in place.
- Can multiple SPF records break deliverability, even if each record looks valid?
- Yes. RFC 7208 says multiple SPF records are not permitted for the same owner name, and if SPF evaluation selects more than one SPF record, the result is permerror.
- Can SPF fail because of DNS lookup limits, even when the SPF syntax is valid?
- Yes. RFC 7208 requires SPF evaluators to limit DNS-querying terms to 10 during SPF evaluation. If the limit is exceeded, the result must be permerror.